FAQ

Shipping status: Check your e-mail (and the Spam-folder, please) or wait max 24 hours after your order

Endorsement deals: Yes we do. Big and small. Check the ARTISTS Page!

Share your experience with BIG JOHN EFFECTS: We love your e-mails, keep them coming!

Dealer & Service information: Please contact us with any questions. We are known WORLDWIDE for excellent service!

FAQ

Q – When is my pedal coming in the mail?

A – Pedals are always shipped within 1 or 2 days. We’re BUILDING PEDALS AHEAD at all times so we can usually ship within 24 hours.

Q – What sort of power supply do I use to power a BJ pedal?

A – CHECK THE USER MANUAL (BELOW), Any power supply with an output of 9 Volts DC and a Negative Tip Positive Ring.
This is the standard for most (99%) other manufacturers of effect pedals.
We suggest a One Spot or a Boss.

Q – Can you build me a custom pedal?

A – Sorry we are not building custom pedals at this time.

Q – If I ever break my pedal, where can I get it fixed?

A – They never break! Contact us first and I will get back to you as to where to send it. We are known for excellent service just as much as for excellent tone.

USER MANUALS
BIG JOHN HAIRY BALLS OWNERS MANUAL pdf 147 KB
BIG JOHN GRANNY PUKER OWNERS MANUAL pdf 142 KB
BIG JOHN POCKET ROCKET OWNERS MANUAL pdf 150 KB
BIG JOHN DIRTY SANDWICH OWNERS MANUAL pdf 346 KB

BACK to the PEDALS